Privacy Notice

In compliance with the duty to safeguard information and personal data, and pursuant to Articles 3, Section I, 8, 12, 15, 16 and other applicable provisions of Mexico's Federal Law on Protection of Personal Data Held by Private Parties, MOCA Y COMPAÑÍA, SA DE CV, MOCA Y COMPAÑÍA DEL NORTE, SA DE CV and MOCA Y COMPAÑÍA DE OCCIDENTE, SA DE CV, operating under the trade name GRUPO MOCAYCO, make this Privacy Notice available to you.

Identity and address of the parties responsible for personal data protection

The following companies that form part of the group are responsible for the use and protection of your personal data in accordance with this notice:

Personal data used

To carry out the purposes described in this Privacy Notice, we will use the following personal data:

1. Full name of the company and the officer or representative.
2. Position.
3. Contact email address.
4. Contact telephone number.
5. Address of the company for which the person works.
6. Identification.

Security measures and retention period

We have implemented technical, administrative and physical security measures to safeguard your personal data in accordance with applicable legal standards.

Your data will be retained for a period of 60 months, in accordance with the purposes described in this notice and the applicable legal periods.

Purposes of personal data processing

We will use the data collected for the following purposes, which are necessary for the requested service:

1. Contact and communication.
2. To address your needs regarding the distribution of raw materials and ingredients for your industry.
3. To comply with applicable legal, regulatory and other requirements.
4. To inform you about changes to our products or services.
5. Shipment and delivery of raw materials and ingredients.

Data transfers

We will not share your personal data with third parties, except where required by law. The data will be used exclusively for the purposes stated in this Privacy Notice.

Means to exercise rights of access, rectification, cancellation or objection

You have the right to know what personal data we hold about you, how it is used, and the conditions under which it is processed (Right of Access). You also have the right to request correction of your personal information if it is outdated, inaccurate or incomplete (Right of Rectification); request deletion of your data from our records or databases if you believe its use does not comply with the principles, duties and obligations established by applicable regulations (Right of Cancellation); and object to the processing of your personal data for specific purposes (Right of Objection). These are known as ARCO rights.

If you wish to exercise your rights of access, rectification, cancellation or objection to the processing of your personal data, or limit its disclosure, you may submit the corresponding request through our website: www.mocayco.com.mx, in the Contact section.

A response to your request will be communicated by email within 20 business days.

Options and means offered to limit the use or disclosure of personal data

If you wish to exercise your rights of access, rectification, cancellation or objection to the processing of your personal data, or limit its disclosure, you may submit the corresponding request through our website: www.mocayco.com.mx, in the Contact section.

A response to your request will be communicated by email within 20 business days.

Changes to the Privacy Notice

This Privacy Notice may be modified, changed or updated as a result of new legal requirements; our own needs related to the products or services we offer; our privacy practices; changes in our business model; or other causes. We undertake to keep you informed of changes to this Privacy Notice. You may also request information about whether this notice has been modified through our website: www.mocayco.com.mx, in the Contact section.